Stuart Harrison, CEO, Top 2 on FM Power 50 | Emrill

Despite current local market and global challenges, Emrill has not waivered or compromised on quality and continues to deliver world-class facilities management services to its diverse range of customers, says Stuart Harrison, chief executive officer.

Harrison says: “As a frontline services provider, Emrill has played an instrumental part in the UAE’s response to the Covid-19 pandemic. Leading from the front, Emrill has created and nurtured value partnerships with customers, providing advice, recommending best practice and delivering the full range of services required to meet the ever-changing government guidelines during the pandemic.”

Some of the projects the firm is involved in over the next 12 months are with clients such as Emaar Properties (FM Services, security, concierge, lifeguard & swimming pool maintenance), Dubai Airports Terminal 3, Concourse A, B & C (cleaning & janitorial services), and Aramex UAE (hard & soft FM services).
When it comes to training and employee welfare, throughout the year, Emrill holds events and launches initiatives aimed specifically at employee welfare/happiness, ensuring Emrill employees are engaged/motivated to work as a team to achieve Emrill’s commercial, operational, development and retention objectives. For example, Emrill claims to be the first UAE FM company to launch an annual staff sporting carnival. In 2020, the carnival launched as a virtual event, being adapted to enable employees to enjoy and benefit from the culture of inclusivity and community Emrill has created remotely. As a result of the company’s robust IT infrastructure and empowered team members, even during a pandemic, employee engagement practices have continued, adapting to the new normal and switching to a remote execution.

Extending training opportunities beyond employees, Emrill launched Khibra, a work placement programme for Emirati students, in December 2019. In line with the Applied Stream Work Placement Programme implemented by and in association with the United Arab Emirates Ministry of Education, Emrill hosted five Emirati students to an intensive five-day programme, which introduced them to the UAE’s facilities management sector and Emrill’s business.