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Emrill picks up honours in technology implementation category

Emrill Services won the Technology Implementation of the Year award in the private sector at the FM Awards 2019.     Due to increased particiaption in this category it was decided that a winner would be picked from the public and private sector for the Technology Implementation of the Year.   G. Gopala Krishnan, operations […]

Face to Face: Stuart Harrison and Sam Emery, Emrill Services

Having taken over as the CEO of Emrill in March 2019, Stuart Harrison along with newly promoted CFO Sam Emery outline the firm’s strategy moving forward.   There is an air of change at Emrill. Firstly the FM company has moved its head offices to Al Quoz fitted out with a theatre that’s fit for […]

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Potential for huge savings in Hospitals with Energy Driven Facilities Management says Emrill



Dubai has made apparent their ambitions to become a major international medical tourism hub and therefore healthcare facilities are experiencing a rapid growth. With the UAE being rated 3rd highest user of energy per capita in the world, one of the biggest challenges it continues to face is energy consumption. This not only impacts cost but reiterates the urgent need to reduce consumption without compromising the quality of medical facilities.


Out-sourcing of non-clinical functions to reliable service providers seems to be the natural way forward to address the urgent focus by healthcare providers to reduce costs without compromising on customer care quality. The majority of healthcare provider’s savings reside in utility costs amounting to 4 times more than the amount paid for FM provisions per square metre. Therefore healthcare providers who have been early adopters of this practice have reported higher patient satisfaction, superior health care environments, consistent service levels and major cost reductions.


Emrill Services, a leading facilities management (FM) services company developed tools, innovative practices and services to alleviate the pressure of growing costs and maximise operational efficiencies that reduce operating costs.


Emrill Services brought together two of the world’s leading energy companies to form Emrill Energy to address these concerns and became the first FM company in the Middle East to introduce a full service energy services division. Emrill Energy has combined best practice maintenance’ with solid energy efficiency engineering to guarantee a percentage of savings from utility consumption for clients with large complexes from the residential, commercial, industrial, healthcare and hospitality sectors. With cutting edge design, operations and model of building investment, savings of up to 45% can be realised with a material impact on both increasing energy efficiency and the asset life cycle.

With the implementation of energy engineering solutions regionally, it is common for energy costs of medium to high-rise buildings giving a Return of Investment (ROI) in less than 3 years with consumption savings of 15-40%. Emrill Energy has developed an energy-driven facilities management tool called EDFM (Energy Driven Facilities Management) to effect significant change in energy consumption. This has a full impact on the reduction of operating costs with minimal impact to the end users by harnessing the synergies of technical hard FM services and bespoke energy solution designs. By using the EDFM model and combining best practice maintenance with energy optimisation, sustained savings can be achieved that centre efforts on increasing the longevity of assets and systems within a building, while achieving the least amount of downtime for maintenance.


Emrill developed another ground breaking initiative ‘Business Smart’ to contribute to cost savings for clients. The ‘Business Smart’ model brings together three great innovations by Emrill including their market leading mobile maintenance service, unique mobile work order solution and intelligent low cost 24/7 wireless monitoring system for assets and systems that is designed to provide clients with a consistent high level of service. This unique mobile maintenance service can reduce business risks with the remote monitoring of critical assets and mobile service teams to reduce operating costs by 25%. Outsourcing facilities management services usually guarantees savings however when combined with unique initiatives such as the EDFM and the ‘Business Smart’ model, it can double overall savings.

Healthcare providers benefit from this solution, as they are engaging with a high quality service provider while reducing business risk and costs. It is crucial for healthcare providers to have a partner who is able to provide 24/7 monitoring of critical assets and provide best practices in areas such as emergency power systems, controlling sophisticated laboratory and surgical environments, and applying optimized preventative maintenance methods


The demand for hospitals will rise due to a predicted increase in the number of medical tourists within the next five to ten years, which will result in a greater need for cost efficiency.

Healthcare providers will be under pressure to improve operational efficiencies related to energy consumption within the initial design of their unit. Healthcare providers in the region will have to align themselves to achieve the targets set within the State of the Energy Report 2014.