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Emrill picks up honours in technology implementation category

Emrill Services won the Technology Implementation of the Year award in the private sector at the FM Awards 2019.     Due to increased particiaption in this category it was decided that a winner would be picked from the public and private sector for the Technology Implementation of the Year.   G. Gopala Krishnan, operations […]

Face to Face: Stuart Harrison and Sam Emery, Emrill Services

Having taken over as the CEO of Emrill in March 2019, Stuart Harrison along with newly promoted CFO Sam Emery outline the firm’s strategy moving forward.   There is an air of change at Emrill. Firstly the FM company has moved its head offices to Al Quoz fitted out with a theatre that’s fit for […]

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Emrill appoints Louise Arkley as senior facilities manager on Dubai Airport contract

Emrill has announced that Louise Arkley has been appointed senior facilities manager for its contract with Dubai Airport. Arkley will take over the Emrill soft services contract at Dubai International Airport Terminal 3, which includes nearly 800 staff handling cleaning and janitorial services.


The contract is said to involve employees from twelve nationalities working in shifts on a 24-hour, seven-day a week contract at the busy airport. The move follows the internal promotion of Sarah Rodgers to head of training, according to a statement from the firm.


“The aviation sector, and our Dubai International Terminal 3, contract in particular are important activities for Emrill as we take active steps to further entrench our position as the UAE aviation sector’s preferred FM company. Our talent acquisition plan places significant emphasis on recruiting sector specialists with demonstrable industry experience in each one of our market segments served. Bringing Louise on board, with her extensive hands-on aviation experience, is a good example of this commitment working. Through ongoing staff training, her industry-leading knowledge can be transferred to other Emrill team members with the objective of introducing new FM techniques and innovations that benefit our clients and end-users through constantly raising standards. Furthermore, our business objective is to further grow our footprint in airport and aviation FM by constantly tailoring and customising our services to the unique and individual needs of clients in this way,” said Alex Davies, MD of Emrill.


Arkley is said to have broad international experience, having held several positions with the NHS and city councils in the UK, and is a specialist in critical infrastructure FM projects. Within the aviation segment specifically, she is said to have 15-years of experience and has worked with both Emirates and British Airways.


Part of Arkley’s experience includes working on airside contracts for other major FM companies in the Middle East, as well as a period managing over 1,900 staff on a significant dnata airside contract in the UAE.


In August, Emrill opened a dedicated BICSc-accredited training room at Dubai Airport. The new facility consists of a real-life environment training room with housekeeping mock-ups and color-coded static displays of equipment and materials meaning BICSc-certified assessors can deliver certified ongoing training courses without Emrill staff needing to leave the airport environment.


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