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Emrill picks up honours in technology implementation category

Emrill Services won the Technology Implementation of the Year award in the private sector at the FM Awards 2019.     Due to increased particiaption in this category it was decided that a winner would be picked from the public and private sector for the Technology Implementation of the Year.   G. Gopala Krishnan, operations […]

Face to Face: Stuart Harrison and Sam Emery, Emrill Services

Having taken over as the CEO of Emrill in March 2019, Stuart Harrison along with newly promoted CFO Sam Emery outline the firm’s strategy moving forward.   There is an air of change at Emrill. Firstly the FM company has moved its head offices to Al Quoz fitted out with a theatre that’s fit for […]

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Emrill Achieves Upgraded ISO 9001:2015 and ISO 14001:2015 Certification Standards

Recently, the UAE’s multi-award winning facilities management company Emrill achieved the upgraded ISO 9001:2015 and ISO 14001:2015 certification standards following a vigorous six-month conformity and verification process. A number of major changes have occurred that may change the way in which many FM, MEP and construction-related companies run their businesses and how top management approach quality and environmental matters in the future.


ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organisations use the ISO standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.


On the other hand, ISO 14001 specifies the requirements for an environmental management system and is intended for use by organisations seeking to manage their environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability. Intended outcomes of an environmental management system include:

  • Enhancement of environmental performance;
  • Fulfillment of compliance obligations;
  • Achievement of environmental objectives.



The recent changes explained


The revised ISO certifications – carrying the new 2015 suffix – now require senior management to be more involved in the certification process and to take more responsibility for the effectiveness of the overall quality management system.


A good example of the changes is that ISO9001:2015 shifts focus from a more flexible “factual approach to decision making” style to a stricter “evidence based decision making” requirement where senior management must rely on actual statistics and recorded facts for future decision making.


In essence, the days of senior management in the FM Industry making general assumptions or relying solely on expert opinions and not statistics will be a thing of the past.


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Emrill has embraced these changes as part of its ongoing innovation and digital transformation initiative while satisfying one of its key objectives to maintain world class international accreditation standards that position it for future growth.


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