Search                Friday, July 30, 2010          
 
 
 
 
     
 
 
04 3089500
helpdesk@emrill.com
 

(The fields marked with * are mandatory)
 
  Name of Customer *  
  Villa/Apartment No. *  
  Street No.*  
  Development *(eg. Springs, Al Reem, Deema etc)  
  Job Request No.  
  Land Line *  
  Mobile No. *  
  Email ID  
 
Service: Which of the following services were provided to you?
 
  Mechanical/Electrical/Plumbing
  Cleaning
  Security
  Air Conditioning
  Other:
 
 
Call response time: How was your request handled by the Help Desk Agent?
 
  Excellent
  Good
  Average
  Not Satisfied
  Other:
 
 
Time of Arrival: How long did it take for the team to arrive at the site?
 
  Less than an hour
  1 to 4 hrs
  More than 4 hrs
  Arrived at the agreed time
  Other:
 
 
Technician's Attitude: Were the team courteous, presentable and knowledgeable?
 
  Yes
  No
  Comments:
 
 
Rectification time: Were the team able to solve the problem on their first visit?
 
  Yes
  No
  Comments:
 
 
Overall performance: Were you satisfied with the service?
 
  Yes
  No
  Comments:
 
 
Would you recommend Emrill to others?
 
  Yes
  No
  Comments:
 
 
Are there any other services that you would like Emrill to offer?
 
 
 
                     
 
 
 
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  Site Map | Location Maps   PO Box 38083 Dubai, UAE Tel:04 3089600 Email: dubai@emrill.com
 
  Home Owners and Residents   Abu Dhabi & Al Ain
  04-3089500   PO Box 108338 Abu Dhabi, UAE Tel:02 5568986 Email: abudhabi@emrill.com
  helpdesk@emrill.com